SERVICES

AFTER-SALES SERVICE

Varpe is fully aware of the importance of Technical Support for its clients and the need of offering them the most accurate answer in the less time possible.
This is the reason why Varpe puts at their disposal a complete after-sales service and a direct line of Technical Support Service that will adapt to the needs of the client, offering an agile and quick support to solve the doubts in a minimum time.
Varpe technical support and after-sales service aims to ensure the perfect integration of our products in the specific environment of each client. A guarantee that our clients will always obtain the maximum performance.
Varpe is fully aware of the importance of Technical Support for its clients and the need of offering them the most accurate answer in the less time possible.
This is the reason why Varpe puts at their disposal a complete after-sales service and a direct line of Technical Support Service that will adapt to the needs of the client, offering an agile and quick support to solve the doubts in a minimum time.
Varpe technical support and after-sales service aims to ensure the perfect integration of our products in the specific environment of each client. A guarantee that our clients will always obtain the maximum performance.
VARPE TAKES CARE OF ITS CLIENTS
Varpe knows exactly how to take care of the equipment of their clients to ensure an optimal operation. Varpe aims to help its clients in its daily matters and offer them peace of mind regarding the perfect functioning of their equipment. 

“Trust in who best knows your equipment for its maintenance.”

The challenge of Varpe is that their equipment is installed in optimal conditions and guarantee its correct long-time functioning, avoiding unexpected failures that could stop the production line.
VARPE TAKES CARE OF ITS CLIENTS
Varpe knows exactly how to take care of the equipment of their clients to ensure an optimal operation. Varpe aims to help its clients in its daily matters and offer them peace of mind regarding the perfect functioning of their equipment.

“Trust in who best knows your equipment for its maintenance.”

The challenge of Varpe is that their equipment is installed in optimal conditions and guarantee its correct long-time functioning, avoiding unexpected failures that could stop the production line.
Varpe answers their client needs
Technicians
Varpe counts with a team of more than 15 technicians constantly traveling in all territory.
Quality products
Varpe always uses maximum quality products and materials to ensure the perfect functioning of its equipment.
Accesibility
The after-sales technical services are strategically located through the national territory to give answer to their needs in the most effective and economic way.
Attention
Varpe offers personalized attention in less than 24-72 hours.
¿What is our start-up?
Levelling and fixing of equipment 
Levelling and fixing of equipment in the manufacturing process location. Varpe integrates and adjust the machine to the client production line.
Correct operation
Varpe checks the correct operation of all security elements and parts. During this same visit, the technician will confirm that the equipment operates according to the expectations when the real production starts.
Calibration
Final location calibration and format adjustments.
Training
1-hour basic training for the operators and maintenance staff that will habitually work with the equipment.
PREVENTIVE MAINTENANCE PLANS
The maintenance and certification of your equipment, under control.

With preventive maintenance plans, Varpe will accompany you in the care of your equipment to get the most out of it and ensure that it is always adjusted and in optimum condition.
WHAT ARE ITS ADVANTAGES?
• Avoid unnecessary production stoppages.
• Plan overhauls when it is appropriate for your production.
• Extend the life cycle of your equipment.
• Achieve maximum performance and optimal operation.
• Get a higher return on investment.
Personalised support and advice.
Diagnostic and review visits.
Refresher training for staff.
Radiation Level Certificate.
Calibrations and sensitivity tests with ENAC certification.
VA·START 
Startup Package
Commissioning of the equipment.
VA·CARE
Remote Maintenance Service
Remote assistance plan, there is always someone on the other side for you.
VA·QUALITY
Preventive Maintenance Service
Preventive maintenance plan with a diagnostic visit and certificates included.
VA·GOLD           
Premium Maintenance Service
Do you need a specific plan for your production?
Complete maintenance plan tailored to your needs.
Ask your manager about the possibility of a service designed and created for you.
PLANES DE MANTENIMIENTO                                 VA·CARE
                                    VA·QUALITY

                            Remote asistance
                              Preventive maintenance
Telephone or remote support (10h) with Augmented Reality or Varpe Monitor
                           ◉       
                       ○
Telephone counselling in less than 5h *
                           ◉
                                 ◉
Diagnostic and review visit
                   ○
                                 ◉
Document visual check of the condition of components
                   ○
                                 ◉
Review and preparation for regular metrology checks
                   ○
                                 ◉
Reminder training during the visit
                   ○
                                 ◉
Quality and engineering consultancy
                   ○                                 ◉
Calibrations or sensitivity tests for two ENAC-certified formats
                   ○
                                 ◉
Certificate of radiation levels for X-ray equipment
                   ○
                                 ◉
*Working hours (European time)
PREVENTIVE MAINTENANCE PLANS
The maintenance and certification of your equipment, under control.

With preventive maintenance plans, Varpe will accompany you in the care of your equipment to get the most out of it and ensure that it is always adjusted and in optimum condition.
WHAT ARE ITS ADVANTAGES?
• Avoid unnecessary production stoppages.
• Plan overhauls when it is appropriate for your production.
• Extend the life cycle of your equipment.
• Achieve maximum performance and optimal operation.
• Get a higher return on investment.
Personalised support and advice.
Diagnostic and review visits.
Refresher training for staff.
Radiation Level Certificate.
Calibrations and sensitivity tests with ENAC certification.
VA·START 
Startup Package
Commissioning of the equipment.
VA·CARE
Remote Maintenance Service
Remote assistance plan, there is always someone on the other side for you.
VA·QUALITY
Preventive Maintenance Service
Preventive maintenance plan with a diagnostic visit and certificates included.
VA·GOLD           
Premium Maintenance Service
Do you need a specific plan for your production?
Complete maintenance plan tailored to your needs.
Ask your manager about the possibility of a service designed and created for you.
PLANES DE MANTENIMIENTO                                 VA·CARE
                                    VA·QUALITY

                            Remote asistance
                              Preventive maintenance
Telephone or remote support (10h) with Augmented Reality or Varpe Monitor
                           ◉       
                       ○
Telephone counselling in less than 5h *
                           ◉
                                 ◉
Diagnostic and review visit
                   ○
                                 ◉
Document visual check of the condition of components
                   ○
                                 ◉
Review and preparation for regular metrology checks
                   ○
                                 ◉
Reminder training during the visit
                   ○
                                 ◉
Quality and engineering consultancy
                   ○                                 ◉
Calibrations or sensitivity tests for two ENAC-certified formats
                   ○
                                 ◉
Certificate of radiation levels for X-ray equipment
                   ○
                                 ◉
*Working hours (European time)
We use cookies to deliver you the best experience. By browsing our website you agree to our use of cookies. Learn More
Accept
Abrir chat
1
Estamos no Whats. Clique aqui!